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At Diving Adventure (“we”, “us”, or “our”), we are committed to protecting your family’s privacy as carefully as we design our premium wetsuits. This Privacy Policy explains how we collect, use, and safeguard your information when you visit diveadventuresuk.com (the “Site”).

1. Information We Collect

To provide seamless service for your water adventures, we collect:

  • Personal Information: Name, email, shipping/billing addresses, phone number when you purchase baby wetsuits or diving gear
  • Payment Details: Processed securely through PCI-compliant partners (we never store full card numbers)
  • Device Information: IP address, browser type for security and site optimization
  • Usage Data: Pages visited, products viewed to improve your shopping experience

2. How We Use Your Information

Like our wetsuits protect you from the cold, we protect your data to:

  • Process orders for children’s wetsuits or full diving sets
  • Provide customer support for your aquatic gear questions
  • Improve our product range and website functionality
  • Send order updates (with option to opt-out of marketing)
  • Prevent fraud and enhance security measures

3. Data Sharing & Disclosure

We only share data when essential for your water adventures:

  • Service Providers: Shipping carriers for delivering your rash vests or wetsuit boots
  • Payment Processors: Secure transaction handling (PayPal, card processors)
  • Legal Compliance: When required by law or to protect our business

We never sell your family’s data to third-party marketers.

4. Data Storage & Security

Your information is protected with the same care as our premium diving gear:

  • 256-bit SSL encryption throughout checkout
  • Regular security audits and PCI-DSS compliance
  • Limited employee access to sensitive data
  • Data retention only as long as necessary

5. Your Rights

You control your data like choosing the perfect wetsuit:

  • Access or request correction of your information
  • Request deletion of non-essential data
  • Opt-out of marketing communications
  • Withdraw consent where applicable

Contact us at [email protected] to exercise these rights.

6. Cookies & Tracking

Our website uses cookies to enhance your shopping experience:

  • Essential Cookies: Enable checkout functionality for your shorty wetsuits
  • Analytics Cookies: Help us improve product offerings
  • Preference Cookies: Remember your language/currency settings

You can manage cookies through your browser settings.

7. International Transfers

As we ship globally (excluding some Asian/remote regions), data may be transferred internationally with appropriate safeguards.

8. Children’s Privacy

While we specialize in baby & toddler wetsuits, we don’t knowingly collect data from children under 16 without parental consent.

9. Policy Updates

We may update this policy as our business evolves. Significant changes will be notified on our Site.

Contact Us

For any privacy concerns, reach our team at:

Email: [email protected]
Address: 11 Cowick St, Exeter, GB EX4X 3TZ

Thank you for trusting Diving Adventure with your family’s aquatic needs and data protection.